Management Information System Coordinator

Job Announcement

POSITION WILL REMAIN OPEN UNTIL
SUFFICIENT CANDIDATES ARE IDENTIFIED

To Apply

Send a current resume along with a cover letter highlighting the experience and education that qualifies you for this position to Jeff@tocowa.org, or submit these materials by fax to (541)928-0241 or by mail to Attn: Jeff Dickason, The Oregon Consortium, 260 Ferry St. SW, Suite 202, Albany OR 97321. 

If invited for an interview, you will be asked to provide work and personal references, a detailed work history including contact information for former or current employers, and may be asked to provide permission for a background check of work history, references, credit and criminal history. The Oregon Consortium & Oregon Workforce Alliance is an equal opportunity employer and program.

Compensation

The salary range for this position is $2375 to $3308 per month. The starting salary is negotiable depending on skills, knowledge and experience. The compensation plan includes health, dental and life insurance, as well as a retirement plan through the Public Employee Retirement System (PERS).

Required Education & Experience

The preferred candidate will have two or more years of MIS support, database and computer application experience  or an equivalent combination of education and experience. This experience and education will provide demonstrate knowledge and skills in the use of database applications, spreadsheets, word processing and web tools. Knowledge and experience with ORACLE, EXCEL and WORD is desired but not required. Good verbal and written communication skills and the ability to work with people of diverse technical knowledge and backgrounds are required.

Essential Functions

Assists technical and business staff in supporting, maintaining, and enhancing web-integrated Oracle MIS systems and components for The Oregon Consortium & Oregon Workforce Alliance (TOC/OWA) supporting workforce integration and the administration of the federal and state WIA program:

• Create, implement online documentation and business process-to-solution “Owners Manual” style paper documentation. Provide “train-the-trainer” hands-on training to support design-team staff, attend end-user training sessions to support WIA program trainers, and create/perform structured end-user training sessions.
• Layout/deploy pre-created ad-hoc reports online, maintain existing reports-set.
• Attend meetings to support our staying “current” with and accountable to the direction that the WIA business is going across State, program management, design team and end-user levels.  Support program people by offering technical input, collecting special tasks and performing those tasks to keep meetings and business direction moving.   
• Support the Technical Assistance Center (TAC) help-desk and issue resolution system. Receive TAC tickets, communicate with technical team & program staff for input, guidance and approval as needed, prioritize into existing responsibilities, and complete/close TAC tickets.
• Assist as requested or scheduled in the performance of all functions involved with the creation and maintenance of system backups. Commensurate
• Assist as requested or scheduled in the creation of monthly State transmissions, reports of self-service numbers, and various other “cookbooked” reporting tasks supporting program operations and State and Federal reporting obligations.
• Maintain an up-to-date MIS Manual for WIA staff.  Collect change lists/revisions to the MIS Manual, make revisions, upload revisions/current version of complete MIS Manual to MIS system, and post revision notification to staff/program people.
• Create/maintain “How do I?” step by step online documentation for end-user navigation of tricky system functions and data clean-up/stewardship processes.
• Maintain web-page content and links supporting board and program operations and service delivery.
• Understands role and operates effectively within existing WIA business/technical structure and a variety of State and local partners, departments, managers, teams, end-users, and the public from diverse cultural, social, economic, and educational backgrounds.
• Accepts & completes project tasks in accordance with established strategic priorities.  Can and does operate in a manner commensurate with a traditional employee, accommodating business work schedules and being present and accountable during work hours.  Is transparent in communication and work planning with team members and staff. Demonstrates an investment in the direction, priorities and timelines established to support business operations and needs.  Is experienced and comfortable working independently and with others. 
• Performs other duties as assigned.

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Auxiliary Job Functions

Provide assistance to other staff as workload and staffing levels dictate.  Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility.  Maintain work areas in a clean and orderly manner.

Physical Demands of Position

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, reach and manipulate objects.  The position requires mobility.  Duties involve moving materials weighing up to 10 pounds on a regular basis such as files, books, office equipment, etc., and may infrequently require moving materials weighing up to 25 pounds.  Manual dexterity and coordination are required over 90% of the work period while operating equipment such as computer keyboard, calculator, and standard office equipment.

Working Conditions

Work is performed in an office environment with extensive use personal computers.  The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises. Work environment includes managing projects with conflicting requirements and deadlines.  Business needs may occasionally require working irregular hours of shift work (24/7, weekends, evening, holidays) and travel for job related purposes.  Occasional business related overnight travel may be required.